Agent Security & Legal

Agent Privacy & Vault Policy

How TZPayWay protects liquidity providers, secures working vault capital, shields local receiving channels, and guarantees commission transparency.

Last Updated: September 08, 2026 Agent Tier Enforced

USDT Vault Protection

Working capital deposits (TRC20 / BEP20) are secured with automated escrow matching. Zero private keys are stored, and funds release only upon confirmed deposit verification.

Channel & Banking Privacy

Local receiving account numbers (bKash, Nagad, Rocket, Upay, Bank) are encrypted with strict access controls and dynamically rotated without exposing merchant or customer profiles.

Transparent Commissions

Every matched and verified order logs immutable commission credits directly into your agent balance, visible in real-time with full cryptographic auditability.

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1

Scope & Agent Partnership Framework

This Agent Privacy Policy specifically outlines how TZPayWay collects, processes, and protects the operational and personal information of liquidity agents, OTC liquidity partners, and payment processing nodes participating in our automated P2P settlement ecosystem.

By registering as an agent or maintaining an active working vault on TZPayWay, you acknowledge and consent to the data protection practices described herein.

2

Information Collected from Agents

To maintain a high-trust, low-latency liquidity network, we collect and store:

A. Agent Identity & Onboarding Records

Full legal or business entity name, verified email address, mobile telephone number, emergency Telegram handle, and security authentication credentials.

B. Payment Rails & Channel Details

Registered receiving numbers for local mobile financial services (e.g. bKash Personal, bKash Agent, Nagad, Rocket, Upay), local commercial bank account numbers, branch routing codes, account holder names, and operational transaction limits.

C. USDT Working Capital Vault Telemetry

Dedicated on-chain deposit addresses (TRC20 / BEP20), inbound transaction hashes (TxHash), current locked escrow balances, available working balance, and daily liquidity throughput.

D. Order Processing & Verification Telemetry

IP address of login sessions, transaction verification timestamps, manual approval logs, API webhook delivery logs, and SMS notification parsing logs for automated confirmation.

3

Operational Processing & Order Dispatch

Agent data is processed exclusively for core gateway operations:

  • Automated Order Routing: Directing end-user deposit requests to active agents who possess sufficient working balance and available channel bandwidth.
  • Verification Processing: Comparing customer-submitted transaction identifiers (TrxID) against agent statement feeds to validate payment receipt.
  • Escrow Deductions & Settlements: Automatically deducting matched USDT amounts from the agent's working vault and crediting merchant accounts in real time.
  • Performance & Health Scoring: Monitoring acceptance speed, rejection rates, and channel uptime to ensure fair distribution of VIP volume.
4

Working Capital & USDT Vault Safeguards

TZPayWay treats liquidity provider working capital with institutional-grade controls:

Non-Custodial Deposit Tracking: Your on-chain deposits generate immutable blockchain receipts. We never hold or request private keys or wallet seed phrases.

1-to-1 Escrow Lock: When an order is dispatched to your channel, the matching USDT is temporarily held in automated escrow and released only upon confirmed payment receipt.

Zero FX Exposure: Settlements are pegged directly to live USDT value, insulating your working balance from local fiat volatility.

5

Channel Security & Account Isolation

To protect agents from unwanted exposure and spam:

Dynamic Account Display

Your receiving account number is shown only to active payers with an open, time-limited checkout session.

Merchant Separation

Merchants receive payment confirmations without accessing agent identity, personal banking profiles, or total vault balances.

Zero PIN/Password Access

TZPayWay will never request your mobile banking PINs, OTP codes, or banking login passwords.

Audit Isolation

Order verification logs are stored in encrypted partitions isolated from public internet access.

6

Commission Accounting & Instant Ledgers

Our accounting engine calculates commissions automatically upon transaction completion:

  • Transparent Slabs: Commission rates are computed based on active method slabs configured on the platform.
  • Instant Payout Credits: Earnings are credited immediately to your working balance in USDT with zero settlement delay.
  • Exportable Statements: Comprehensive CSV and JSON records of all earnings, order references, and matching timestamps can be exported from your Agent Portal anytime.
7

Dispute Resolution & Transaction Evidence

In cases where a payer reports an uncredited payment or duplicate transaction, TZPayWay compliance officers may review:

  • The specific transaction reference (TrxID) and timestamp provided by the customer.
  • Relevant agent statement entries corresponding to that specific transaction timeframe.
  • Automated SMS / app notification parsing logs.

Note: Evidentiary reviews are strictly restricted to the disputed transaction and do not grant access to unrelated agent account activities.

8

Data Security & Session Hardening

We safeguard agent portal access with multiple layers of enterprise defense:

Two-Factor Authentication (2FA): Mandatory or strongly recommended for all agent logins and vault withdrawals.
IP Whitelisting & Anomaly Detection: Alerts on unexpected login locations or suspicious session switching.
Encrypted Passwords: Bcrypt hashing with high work factors prevents credential recovery from raw database dumps.
Automated Session Expiry: Inactive agent portal sessions terminate automatically to prevent unattended device hijackings.
9

Agent Rights, Vault Unlinking & De-registration

As a liquidity provider, you maintain full sovereignty over your participation:

  • Channel Deactivation: Toggle individual receiving numbers on or off instantly to pause incoming orders during maintenance.
  • Vault Withdrawal: Withdraw your unlocked USDT working balance to your designated on-chain address at any time subject to network confirmation.
  • Account Closure: Upon clearing all open matched orders and withdrawing remaining balances, you may request full decommission of your agent profile and channel records.
10

Compliance & Agent Support Desk

For questions regarding vault privacy, channel management, or compliance audits, contact our dedicated Agent Relations team:

TZPayWay Agent Relations & Security Desk

Email: [email protected]

Agent Portal: Access Agent Portal